FAQs

General Session Information

Do you sell digital files? What can I do with those files?

Yes, digital files are included in all packages.  All hi-resolution files that are delivered (online link or USB)  will be accompanied by a print release to print your files as large as you desire.  All low-resolution images delivered are meant to be shared online and viewed on a screen.

How do I book a session?

You will receive a link to a proposal or invoice that will allow you to submit a session deposit.  A deposit is required to secure a session date.

What should I wear?

For maternity and post-baby sessions:  I have a few gowns and tops options available. We can discuss your options at length during your consultation. In general, combining neutrals is a simple yet classic option when dressing your family and it would complement the décor in any home. I would recommend to choose solid colors for a slimming effect and avoid distracting patterns. The key is that you feel comfortable.  You can bring more than 2 outfits to change into.  We can make all these decisions in advanced so that we don’t waste any time during the actual session.
>View more detailed tips here.

What happens after the session?

3-5 days after the session you will be provided with a link to an online gallery where you can review your images and place an order. Upon request, I can also help you design your final wall display by providing you with digital wall overlays of products in your home. This approach takes away all the guessing out of ordering your prints or wall art!

What is Catalina’s cancellation policy?

Photo session dates can be changed within 48 of the scheduled date due to extraordinary circumstances.  Session will be re-scheduled upon Catalina’s availability. Session fees are non-refundable.

What happens if I am late to my photo session?

I recommend arriving to the agreed upon location at least 10 minutes before the scheduled time.  This is  crucial when meeting at sunrise. I know that things happen… In the event of late arrival, the session will take place, but the time spent on-location will be adjusted.

If you have any other questions, feel free to send me an email at: info@catalinalackner.com

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