FAQs

General Session Information

Do you sell digital files? What can I do with those files?

Yes, digital files are included in all packages.  All hi-resolution files that are delivered (online link or USB)  will be accompanied by a print release to print your files as large as you desire.  All low-resolution images that are delivered will only be meant to be shared online and viewed on a screen.

How do I book a session?

A 50% deposit is required to secure a session date. Note that I block two tentative dates for newborn sessions in case of early baby arrivals.

What should I wear?

For maternity and post-baby sessions:  I have a few gowns and tops options available. We can discuss your options at length during your consultation. In general, combining neutrals is a simple yet classic option when dressing your family and it would complement the décor in any home. I would recommend to choose solid colors for a slimming effect and avoid distracting patterns. The key is that you feel comfortable.  You can bring more than 2 outfits to change into.  We can make all these decisions in advanced so that we don’t waste any time during the actual session.
>View more detailed tips here.

What happens after the session?

We will schedule a viewing session approximately 10 days after your session (Unless schedule prohibits it and you prefer a link to an online gallery).  You will have the opportunity to order your wall art or other products.  During your appointment, I can also help you design your final wall display by providing you with digital wall overlays of products in your home. This approach takes away all the guessing out of ordering your prints or wall art!

What is Catalina’s cancellation policy?

Photo session dates can be changed within 48 of the scheduled date due to extraordinary circumstances.  Session will be re-scheduled upon Catalina’s availability. Session fees are non-refundable.

What happens if I am late to my photo session?

I recommend arriving to the agreed upon location at least 10 minutes before the scheduled time.  This is  crucial when meeting at sunrise!  I know that things happen… In the event of late arrival, the session will take place, but the time spent on-location will be adjusted.

Newborn Session Information 

​When should I book a newborn session?

Ideally, sessions should be booked while mom is still pregnant. I book a limited amount of newborns per month to allow for schedule flexibility. Clients get two tentative dates set aside in case of an early baby arrival. Newborn babies are best photographed within the first 10 days of life.

What’s the one tip I should remember before a newborn session?

After you book your newborn session, I will provide you a photography guide that compiles all my tips for before, during and after your baby’s session. Regarding the tip, if your goal is to have a perfectly posed sleeping baby then the most important suggestion is to please feed the baby 30 minutes before the session starts. This is crucial to have a calm, comfortable and sleepy baby in the beginning of the session.

​How do I prepare for a newborn session?

I will provide you with my photo guide after you book your session.  All the information you need is there!  Obviously, we will go over tips and expectations during our consultation call.

If you have any other questions, feel free to send me an email at: info@catalinalackner.com

Share it on your social network:

Or you can just copy and share this url